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Family Group Conferencing

Family Group Conferencing is a family driven problem solving process which gathers family members and other natural supports as a way for people to develop action plans to achieve safety and permanency for the child and their family.

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A neutral, specially-trained Family Group Conferencing Facilitator helps guide the process. However, other professionals are included as informational resources for the family.

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A successful Family Group Conference is built on:

  • A strength based approach, teamwork.

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  • Participation from everyone involved.

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  • Safety planning.​

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  • Active family involvement.

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  • Linkage to supports and services.

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  • Achieving a consensus

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  • Skillful, trained facilitation

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Goals of Family Group Conferencing​

  • To assist families in crisis by helping them create a plan  that provides safety and permanency for the children involved.

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  • ​To identify/locate natural resources and supports for families in crisis so that they can play a role in supporting the family.

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  • ​To address potential placement issues. This could include assisting with transitions into and out of placement, making decisions about the change of placements, and even preventing placement.

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How does the referral process work?​

A variety of advocates for children and families can contact Erie or Niagara County DSS and ask for a referral to Family Group Conferencing, including:

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  • Family Court Judges and Referees

  • Attorneys for Children and Respondents

  • Service Providers

  • Child Protective Services (CPS) Workers

  • Residential Staff

  • Foster Care Staff

  • Teachers

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Contact Information for Family Group Conferencing:
Erie County:

Melissa Bonello
Family Resource Manager
Phone: 716-400-9408
Email: mbonello@ndyfs.org

New Directions Youth and Family Services
Family Group Conferencing

4511 Harlem Road, Suite 200
Amherst, New York 14226

Niagara County:

Erin Ferrante
Family Engagement Supervisor
Phone: 716-334-3362
Fax: 716-306-4080
Email: eferrante@ndyfs.org

New Directions Youth and Family Services
Family Group Conferencing

4511 Harlem Road, Suite 200
Amherst, New York 14226

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