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December Staff Spotlight


Julia Titterington – Care Management Regional Supervisor – Wyndham Lawn Campus

Julia has been a hardworking and dependable New Directions employee for eight years. She currently works as a Care Management Regional Supervisor alongside a great team of Health Home Care Managers located on the Wyndham Lawn Campus. Julia began working for New Directions in 2012 in the WRAP program, then transferred to Niagara County ICM before joining the Health Homes team.

In 2017, Julia received her master’s degree in social work from the University at Buffalo and subsequently became a supervisor. She supports and supervises multiple workers and has been a part of Niagara Health Homes since the program’s inception. Watching the growth of new programs within New Directions and their impact on families has been an extremely rewarding part of Julia’s work. 

For the past several years, Julia has been a member of New Directions’ Save-A-Christmas committee, finding sponsors, gathering gift donations and delivering Christmas to children in our community-based programs. Julia is always ready to lend a hand and has helped “Save” Christmas for hundreds of kids! 

Julia cites her fellow social work staff as her “second family” and is so grateful for their support these past eight years. In her spare time, Julia loves spending time with her kids, baking and camping. This month, we spotlight Julia for her dedication to supporting children, families and staff! 

Thank you, Julia!

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