Children and Family Treatment and Support Services
Children and Family Treatment and Support Services (CFTSS) consist of licensed therapists and non-licensed counselors working with youth and families in community-based settings. The role of the service providers is to support youth with mental and behavioral health related concerns as well as to assist in alleviating symptoms and improving functioning.
​
In other words, providers work as community mental health specialists, going where youth and families are, rather than individuals going to a clinic for services. They work with youth and families on their own identified goals with the end goal to have youth and families be self-reliant and able to manage their symptoms without counseling.
(Accepts Self-Referrals)
Patient Portal links:
Contact Information for Children and Family Treatment and Support Services:
Heather Schilling
Intake Coordinator
Family Peer Support Program (FPSS) Erie and Niagara
Youth Peer Support Program (YPSS)-Erie and Niagara County
Children and Family Treatment and Support Services (CFTSS)
Office: (716) 486-3294
Cell: (716) 983-3558
Fax: (716) 271-6952
Email: hschilling@ndyfs.org
​Children and Family Treatment and Support Services (CFTSS) accepts referrals for youth ages 0 to 21 from any source, including: self-referrals, schools, pediatricians, case managers, therapists, and any other persons working with a child in need. We serve Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties.
​
At New Directions, we believe that youth should be able to participate in their own treatment. Youth seeking services may already have a mental health diagnosis or symptoms of a diagnosis potentially developing. The goal for these services is to assist with alleviating symptoms and improving functioning.
New for enrolled clients! E-sign documents and access your information at any time from our patient portal. *Please contact our Intake Coordinator for login credentials.